Shipping Policy

Thank you for shopping with us. We are committed to delivering your orders safely and on time across Pakistan. Please read our shipping policy carefully before placing your order.

Order Processing

• All orders are processed within 1–3 business days after confirmation.
• Orders placed on weekends or public holidays will be processed on the next working day.
• Customers will receive an order confirmation and tracking details once the order has been shipped.

Delivery Time

Estimated delivery times may vary depending on your location:

• Major Cities: 2–5 business days
• Remote Areas: 4–8 business days

Delivery delays may occur during holidays, sales events, or due to courier issues.

Shipping Charges

• Shipping charges are calculated at checkout based on your location and order size.
• We may offer free shipping on selected products or promotional campaigns.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) across Pakistan on eligible products.

Please ensure:

• The provided phone number and address are correct.
• Someone is available to receive the parcel.

Order Tracking

Once your order is dispatched, a tracking number will be shared through SMS, email, or WhatsApp so you can track your shipment.

Failed Deliveries

If the courier is unable to deliver the package after multiple attempts:

• The order may be returned to us.
• Additional shipping charges may apply for re-delivery.

Damaged or Missing Items

If you receive a damaged parcel or missing item:

• Contact us within 24 hours of delivery.
• Share your order number and clear photos/videos of the package.

We will review the issue and provide a suitable solution.

Delivery Coverage

We currently deliver only within Pakistan.